in placing an order, you warrant that you are over 18 years of age, and that you are providing atysdesign.com with accurate, true, and complete information, and that you have the authority to place the order.
merchandise purchased from atysdesign.com may be returned for atys store credit only within 21 days of purchase and only if accompanied by original receipt and in original condition and in original packaging. refunds are not issued except in the case of defective merchandise we are unable to replace. returns must be authorized by a store manager and must be accompanied by a RMA (returned merchandise authorization) code. this code can be obtained by contacting the store by phone or email and must be displayed on the mailing label and on the returning receipt.
returns must be properly packed and sent with a tracking method via ups, fedex or dhl at customer's expense to:
ATYS Contemporary Living Accessories
2149 B Union Street
San Francisco, CA 94123
atys credit is valid for one year from date of issue. thereafter, unused atys credit is forfeited.
once placed on a customer’s behalf, special orders are not cancelable and are not returnable, for credit or for refund. items which are special orders are clearly noted as such, and customers are required to sign (or click agreement) to a waiver specifying their understanding and agreement with these terms.
changes to terms and conditions and to site
atysdesign.com will withhold sales taxes for purchases shipped to any location in the state of California. users are responsible for all sales taxes and other taxes on merchandise shipped to other states. the rate of sales tax imposed will be that of San Francisco, CA 8.5%.
unless otherwise specified, atysdesign.com will use its best efforts to ship all merchandise within two business days of purchase. delivery estimates are good faith estimates only. atysdesign.com will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. we cannot ship to post office boxes. the risk of loss and title for all merchandise purchased passes to you upon our delivery of the merchandise to the carrier. any duty or customs imposed on international shipments are the sole responsibility of the recipient.